Transform your dealership's customer relationships with data-driven insights and automated engagement
Subscribe on FortellisProcarma is a comprehensive dealership customer retention platform that integrates with CDK Drive to synchronize customer records, vehicle sales history, and service repair orders. The platform enables dealerships to automate service reminders, track customer engagement, and improve retention rates through data-driven insights.
Procarma helps dealerships maintain ongoing relationships with customers by leveraging real-time DMS data for personalized communication and timely service notifications. Customer experience is unified and simplified with a dealer branded app.
Automated service reminders and personalized outreach bring customers back for maintenance, increasing service bay utilization and revenue.
Your brand, your app, your customer data. Maintain direct relationships without third-party intermediaries.
Data-driven engagement strategies keep customers loyal through their vehicle ownership journey and into their next purchase.
A single integrated platform replaces multiple disconnected tools, simplifying operations and reducing vendor management overhead.
Real-time insights from DMS data enable targeted communications based on service history, purchase patterns, and engagement metrics.
Build customer loyalty through exceptional service experiences rather than racing to the bottom on price.
Seamless data synchronization with your existing DMS system
Automatically sync customer records, vehicle sales history, and service repair orders
Timely notifications keep customers coming back for scheduled maintenance
Monitor customer interactions and optimize your communication strategy
Data-driven analytics help identify at-risk customers and retention opportunities
Personalized mobile experience with your dealership's branding
Have questions about Procarma? We'd love to hear from you.